Privacy Policy
Eco Install is committed to safeguarding the privacy of our website visitors and customers; this policy sets out how we treat your personal information.
Your Data and the GDPR
In line with the EU General Data Protection Regulation (GDPR), our privacy policy, and supporting documentation has been updated to ensure compliance with this new legislation as of 25th May 2018.
What Information Do We Collect?
Your personal information when you submit an enquiry form. This includes your name, email address, telephone numbers
Your IP address and details of which web browser you used
Information on how you use this website and navigate it
This information is viewed only by authorised staff at Eco Install and any contracted agents that we use and is used to:
Improve our website by monitoring how you use it
Gather feedback to improve our services
Contact those who have submitted an enquiry form
We may share your data to our partners who manage and support us such as Squarespace, Hotjar, Facebook and Instagram.
Cookies
Cookies are small text files that are stored on your PC, mobile, or tablet when you visit our website. They are not harmful, and are not used to store any confidential information that identifies you personally.
Cookies on our website are used to collect information about how you browse our website, and enable us to provide you with an enhanced, and personalised experienced.
Cookies are used on our site for the following reasons:
For development and marketing purposes – to record how you navigate the website, how long you spend browsing and which pages you view. We use this information to help make the website more user friendly, develop our site design and show you related products and promotions based on your browsing and purchase history.
By using our site, you consent to the use of these cookies.
We also offer you the facility to share our services on our site through 3rd party social media sites such as Facebook and Twitter. By using these features, you also consent to allow cookies from these providers. You can find out more information about how these 3rd party providers use cookies on their websites.
Are Cookies Safe?
Yes. The information stored in cookies is safe and anonymous. They do not contain any information which could personally identify you and your account security is never compromised. You can find more information about cookies at http://www.allaboutcookies.org
Disclosing your information
We may pass on your personal information if we have a legal obligation to do so.
We won’t share your information with any other organisations for marketing, market research or commercial purposes, and we don’t pass on your details to other websites.
You may at any time, request full disclosure of the information that we hold for you. This information will be provided to you in writing, to the email address that we have on file for you.
You may also request a copy of this privacy policy in writing at any time.
If you have a complaint or query about how we store or use your data, you can write to us at the address below. A representative from Eco Install will respond to your query accordingly:
Eco Install, The Shell Store, Herefordshire HR2 6SR.
Consent
By consenting to this privacy notice you are giving us permission to process your personal data specifically for the purposes identified.
Consent is required for Eco Install to process both types of personal data, but it must be explicitly given. Where we are asking you for sensitive personal data we will always tell you why and how the information will be used.
After you opt-in, you may withdraw your consent and opt out of our marketing by notifying us in writing to info@ecoinstall.co.uk
Photographs & Social Media
We will, on occasion, share client photographs for marketing or promotional purposes on our website and/or social media channels.
Where we, Eco Install, are tagged, mentioned, or sent an image or photograph from a customer – we take this as consent for us to use the image and re-share it onto our own marketing platforms.
Where sensitive information or another person is visible within the photographs, we will request consent from the owner of the photograph before it is shared. This consent may be requested in the form of a direct message, email, or comment on the photograph – depending on the media outlet used to share the photograph.
After you consent to us using your photograph, you may withdraw your consent by notifying us in writing to info@ecoinstal.co.uk
External Links
Links to third-party websites on this website are provided solely for your convenience. If you use these links, you leave this website. We have not reviewed all of these third-party websites, and we do not control and are not responsible for these websites or their content or availability. If you decide to access any of the third-party websites linked to this website, you do so entirely at your own risk.